Shipping Policy
At Magicamente Kids, we strive to provide a seamless shopping experience, including reliable and efficient shipping. Please review our shipping policy below:
Shipping Destinations
We currently ship within the United States, Canada, and Mexico. If you are located outside of these areas, please contact our customer service for assistance.
Processing Time
Orders are typically processed within 1-3 business days. During peak seasons or promotions, processing times may be extended. You will receive a confirmation email once your order has been shipped.
Tracking Your Order
Once your order has shipped, you will receive a tracking number via email. You can use this number to track your shipment on our website or the carrier’s website.
Shipping Delays
While we make every effort to ensure timely delivery, shipping delays may occur due to factors beyond our control, such as weather conditions, carrier delays, or holidays. If you experience a significant delay, please contact our customer service team for assistance.
International Shipping
For shipments to Canada and Mexico, additional customs fees or import duties may apply. These fees are the responsibility of the customer and are not included in the shipping costs at checkout.
Address Accuracy
Please ensure that your shipping address is complete and accurate. We are not responsible for lost or misdelivered packages due to incorrect address information. If you notice an error in your shipping address after placing your order, please contact us immediately.
Returns and Exchanges
For information on our return and exchange policies, please visit our Returns Policy page.
Customer Service
If you have any questions or concerns regarding your order or shipping, please contact us at:
Email: sac@magicamentekids.com.br
Phone: +55 47 99760-0335
Business Hours: Mon-Fri
8am – 12pm
1pm – 5pm
